Your bank's CRM and customer service, with AI alongside your advisers
Thousands of customers, advisers across branches: Tolipesa tracks every opportunity and complaint, and AI prepares the repetitive work so your teams can focus on customers.
Pay by Mobile Money or bank card, no commitment.
What Tolipesa does for you
A pipeline per adviser
Leads, opportunities and next actions: each adviser knows whom to call back, management sees the whole.
Complaints handled on time
Each complaint has its number, priority and deadline; the team is warned before it is late.
AI alongside advisers
AI teammates prepare replies and follow-ups; a person approves, and every action is written in the log.
Controlled access
Each role only sees what concerns it, and sensitive actions are logged.
Your questions
Does Tolipesa replace our core banking system?
No. Tolipesa manages neither accounts nor transactions: it handles the customer relationship, sales, complaints and teams alongside your banking system.
Can AI answer our customers on its own?
Only where you allow it. By default it prepares and an adviser approves.
Can we use it across branches?
Yes. Each branch has its space, with an overall view for management.